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1. Add to the cart

Please select an item you want and click the cart button.
In the cart, the navigation function will switch to English automatically. If it doesn’t change, please choose "English" in the language selector at the upper right corner of the screen.

2. Input your information.

Please fully complete your information necessary to ship. Please be aware the information must be same with your PayPal account.
★We promise that we make greater efforts to protect personal information. In our shopping site, your information is protected by SSL. Please use a browser supporting SSL.

3. Check about payment method.

We accept PayPal payment.

4. Make an order

Please make sure to check the details before you place an order. If you are OK, please click “Make an order” button.
★In our shopping site, consumption tax is included in the product price. When we ship overseas, we will make an invoice with a price reduced a consumption tax.
★You need to pay customs duties under the conditions of your country.

5. Wait e-mails from us

The first mail [order confirmation mail] will be sent automatically. So the prices in it are including Japanese consumption tax. Please wait the second mail through PayPal which inform you the shipping cost and the corrected item’s prices. Please check the details about your order again. If you can’t receive any mails from us within 3 business days, please inform us again.

6. Check an invoice through PayPal

You can check an invoice through PayPal. Please pay within 7 days.
After your complete payment, the parcel for you will be sent soon.


■Shipping Policy

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Shipping method
We will send you items by EMS, International e-Packet or SAL through Japan Post mainly. There is a case we use another shipping company in accordance with the conditions of the country.
Shipping cost
You bear the shipping cost and insurance. The shipping costs will change with weight.
★International e-Packet covers only 6000 yen insurance.


■Cancellation Policy

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Returned-goods term
You can return the goods within 30 days after it arrives if there is an initial problem.
Please contact us as soon as possible when you want to return.⇒cgb@cyclesgrandbois.com
Return shipping cost
No-fault returns: It is at your expense. ( pay upon shipment ).
Defective or damaged item returns: It is our expense. ( pay back through Paypal )
Return address
Cycles GrandBois
1-8 Ryoanji-Tonoshita-cho,
Ukyo-ku, Kyoto-shi,
Kyoto,616-8005
JAPAN


■Payment Method

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We accept PayPal payment.


■Shop Information

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Store name: CyclesGrandbois Inc.
Address: 1-8 Ryoanji-Tonoshita-cho,
Ukyo-ku, Kyoto-shi,
Kyoto,616-8005
JAPAN
Tell: +81 75 461 0835
Fax: +81 75 461 0836
Mail: isb@cyclesgrandbois.com
Web: http://www.cyclesgrandbois.com
Shop holidays: Tuesday and Wednesday